Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

FREQUENTLY ASKED QUESTIONS

If you can't find the answer here, write to us here!

WHAT PAYMENTS DO YOU ACCEPT?

We accept all Credit Cards, Debit Cards and Paypal.

ANY QUESTION ABOUT SHIPPING

You can find all the informations on our shipping methods here.

DO YOU SELL GIFT CARDS?

Not yet. But they'll be available soon.

WHAT IS YOUR RETURN POLICY?

We don't accept any return.

If your order arrived damaged or is missing, you will be fully refunded for it if you chose a Tracked Shipping Method.

But don't worry: we're really careful with our packaging!

WHAT IS THE SIZE OF YOUR TOKENS?

Mini Tokens: 50mm x 75mm (1.97"x2.95") you can find them only here or at our resellers.
Classic Tokens: 63mm x 88mm (2.5"x3.5") just like a regular mtg card.
Foil Tokens: 63mm x 88mm (2.5"x3.5") just like a regular mtg card, but foil.

I'M INTERESTED IN BEING A RESELLER

Being our reseller is really convenient. We don't require minimum orders, and we offer great prices.

Write to us at postmaster@mezzocieloandfriends.com to find out more!

I WANT A UNIQUE TOKEN AND/OR PLAYMAT FOR MY EVENT

We'll write about that soon. Sorry, still working out the details.

WHO ARE THE YOUR ARTISTS?

Mezzocielo

The whole projected sparkled with the first tokens by Mezzocielo (art name for Marco Moni), who is still the main designer and head designer here at Mezzocielo&Friends (you don't say!).

You can find out more about him at the following links:

Ralf Joshua Trillana

The second artist to join our project, Ralf has drawn some of our most iconic tokens and playmats. He's a passionate designer, painter and much more. You can find out more about him at the following links:

Lucio Villani

He designed only two tokens for us, but will soon appear with more works and incredible designs. You can find more about him at the following links: